Returns & Exchanges

Not what you expected? No worries. I want you to love your purchase and if you are not 100% happy then send it back for a full refund.

You have 14 days to return or exchange.

Merchandise must be returned unworn, and in its original condition with all tags attached. It must also be in the original packaging.

Shipping costs for returning merchandise is not covered or reimbursed.

How to Return:

Step 1: Send me an email at if you need to return or exchange merchandise. Include your name, product to be returned, and reason for return.

Step 2: Package and ship merchandise within 14 days of receiving your shipment to

c/o Gina Lopez
Sonnenallee 130
Berlin 12059

Step 3: You will be notified once I have received and inspected your return or exchange. Please allow 3-5 business days to process your return or send a replacement in case of exchanging.

Damaged or Defective                                                                                               

Whilst I hope this never happens, if you do receive damaged goods, or have a manufacturing fault occur, please contact me immediately at so I can personally sort out your problem as quickly as possible


Questions about returns or exchanges? I'm happy to help, email